Monopolies
- Seeking Practical Workable Solutions -
Examples & Potential ways to add practical competition as a means to improve fairness, efficiencies & progress.
Page under development
Examples & Potential ways to add practical competition as a means to improve fairness, efficiencies & progress.
Page under development
Social monopolies - often horrendously inefficient, top-heavy & with almost absolute authority and heavily resistant to change. Adding practical competition as a means to improve fairness, efficiencies and progress.
As with some industries with monopoly positions on services or products, so often, when dealing with government departments & civil servants, while some can be polite &=and helpful, others can be anything but. Unlike the competitively driven industries were good customer service is maintained/driven by active competition, customer feedback government departments, civil servants & appointed entities "with a social monopoly on authority" often lack the practical strong competitive forces to drive customer service & efficiencies. Frustrations when "genuinely seeking progress" can lead to "unnecessary" wasteful personal contests between individuals or tribal contests between departments. Someone seeking progress can quickly be passed to an equally inefficient complaints department. Wasting resources & opportunities for efficient solutions/progress. as reputedly demonstrated in public scandals. civil service entices will often waste vast resourced and even destroy lives before conceding errors. Despite reams of guidelines and regulation when organisation lack incentive and efficient micro management , self protection of departments and colleagues come first.
Somehow we need to get more to look past Simplistic Tribal Beliefs and learn of a problem which gets in the way of Cancer progress more than any greedy industry player. Social Monopolies with almost absolute authority, often extremely inefficient with conflicts of interest, and heavily resistant to change.
2018-21 was a particularly tough period with wasteful contests, my own mother had a secondary local recurrence of her cancer. then a 3rd. May be adding examples of those ridiculous unnecessary contests which wasted valuable time and will likely leave the advances we'd been pushing to achieve too late for someone close to you. During my mothers secondary recurrence (A 3cm tumour in her armpit), Yet after surgery her oncologist arranged wide radiotherapy to her chest. (a mistake. chest radiotherapy is not cost free) When I mentioned we'd spent years on related R&D and pointed out despite the 3cm tumour medical images showed no evidence of a tumour-seeding-site in the chest area, and mentioned factors indicating the secondary tumour was much more likely to have been seeded from the original biopsies and a lumpectomy procedures (In which tumour tissue had been cut though 10 years earlier) as opposed to rational discussion the oncologist took offence at questioning the logic of her decision and became confrontational , and wouldn't concede the error. (Not something cancer patients and their families should be burdened with at such times) It took the lead oncologist at the hospital to acknowledge the logic of what I'd pointed out.
Mistakes like that are valuable opportunities to learn from and adjust /improve processes. Yet there's no indication that happened. Instead when I'd attended a later appointment with a surgeon, it was clear from the attitude as opposed to knowledge of the bad error, internal gossip had delivered an entirely different account had spread. Leaving a horrible unnecessary tense atmosphere during that appointment too.
Examples & Potential ways to add Competition to drive Progress
A large Hospital with one expensive shop in the main area which has held its Monopoly position for decades, a problem for low income families with a member admitted to hospital.
If a hf21 Shadow group was formed on this issue, perhaps management could be persuaded to open a second shop. Ideally a competitively run shop which uses the profits to support a cause, perhaps a staff award scheme, See CHESS
A Government-appointed Regulator with a history of being horrendously inefficient while maintaining an almost absolute authority. Like those responsible for tackling nuisance calls, cyber bulling, hate crime, or even maintaining fair, efficient policing.
Establishing a system with more than one regulator using the CHESS model managed by people vetted for their passion for rational about progress on the cause (Not in it for excessive salaries), this would add competition to drive evidences & progress. If one regulator fails through genuine bad practice, inefficiencies or conflicts of interest "there's an option in having another one to approach"
The Legal Services Industry which profit excessively from your anguish (Say during a divorce).
Examples & Potential ways to add Competition as a practical means of driving progress
Creating a network of more useful intermediate entities which seek to speed resolutions as opposed to lengthy drawn-out processes could save money & much stress. The CHESS model could be well suited to this too. saving much unnecessary extreme stress destruction to lives.
If you know someone with strong simplistic derogatory installed opinions about capitalism "which after more than a century of propaganda includes many passionately involved in anti-western activism, and even terrorism" perhaps this is worth sharing in "an attempt" to expand their knowledge.
But #ExcessiveTribalism often excludes tribalists from even looking outside their boxes!
Here are a few interesting facts.
The simplistic communist "red herring" in-which capitalism as opposed to monopolies is blamed for everything was/is highly successful in fooling populations.
When the Nazis replicated the communists methods to cheat democracies, they adopted the anti-capitalism propaganda too
It's actually governments not industry responsible for failings in effectively regulating monopolies.
Many of the problems people complain about in the world are actually due to #SocialMonopolies "appointed bodies with almost absolute authority and little in the way of competition to drive progress" these are.often horrendously inefficient and top heavy.
Examples of these can include government appointed regulators and departments.
Social Monopolies an example of civil service staff at their worst. Insensitive, ignorant & aggressively authoritarian. damaging the reputation of their colleagues.
First Video is the Sky News coverage of this, the one below is additional frottage
Social Monopolies An example of civil service staff at their worst. Police & NHS in this case.
Insensitive, ignorant & aggressively authoritarian. damaging the reputation of their colleagues.
This is why I believe as opposed to relying on expensive inefficient complaints department's, all civil service entities need better micromanagement Staff with life experience and the authority to make sensible decisions, keeping the goons in check. Avoiding events like this!
It looks like both the hospital and police staff were insensitive, ignorant and authoritarian here.
If they'd been working under effective micromanagement or for many private industries tied to customer satisfaction.
These individuals may have been reprimanded or sacked before getting into habits where this is normalised.
Noticed the propaganda media of dictatorships have picked this up too.
Using footage to create the illusion that democracies are no better than dictatorships, and amplifying racial tensions (which fuels extremism)
It's easy to understand why behaviour like this is valuable to the propaganda channels of dictatorships.
Adding much insult & stress to the ordeal this couple had been through, it seems some involved concede the errors until presented with evidence.
Police standards repeated failure
Excessive bureaucracy or problematic escalation will not solve problems. We need support to build smarter practical solutions.
Long beknownst to us -
We may not live under a totally corrupt and inefficient unworkable Marxist Socialist dictatorship like the Soviet Checka, the East German Stasi (totally brutal policing) or the Nazi Gestapo (which replicated much of Marxism).
However in today's ever-increasingly bureaucratic democracies the lack of responsive micromanagement and customer feedback mechanisms to maintain standards and efficiency is endemically problematic throughout civil service from policing to healthcare.
When things go wrong, instead of sensible pragmatic pathways for progress towards resolution or accountability and transparency, too often we have abuse of power and authority. This is conflated by bureaucratic processes in which staff will retain unaccountability rather than moving towards speedy resolution or transparent admissal and apology for costly errors. For example people may be directed to inefficient bureaucratic complaints departments.
Unlike the common simplistic targets of hate & blame. Capitalism etc
Such #SocialMonopolies with inefficient civil service, regulators,lack of regulation and ineffective complaints departments are responsible for many of the problems people complain about. This maintains a dysfunctional and detrimental loop which can have severe sociological repercussions.
We need competition as opposed to single authorities with Monopoly positions. And the introduction of new practical mechanisms to maintain standards and encourage efficient progress.
My original interest in this comes from years of struggling to improve efficiencies in cancer services.
However, another example occurred during ambitious efforts for covid-19
See https://www.hf21.org/covid19-emergency/emergency-rd
I had one of the arrogant authoritarian individuals within the PSNI shouting in my face when he was wrong, and too ignorant to even pause to learn why he was wrong or apologise.
Arrogant authoritarian individuals like him wouldn't last a week as a customer service representative in private industry.
Ironically as he was shouting in my face, (during the first wave of covid-19)
By that point my biomed colleague and I had already known about the need to reduce microdroplet contamination from covid-19.
And knew raised voices rapidly increased forward projection of the essential carrier fluids & microdroplets. (Btw, that's why wearing masks in populated spaces makes sense)
The problems I describe here are quite universal but especially so in Northern Ireland with ongoing
Marxist Nazi Style political warfare
Front groups
Agitation
Propaganda Productions
All designed to deliberately exploit Them vs Us divisions.
The lack of a better system to limit the ability of Individual PSNI members and teams behaving like that could end up contributing to radicalisation, destroying lives and getting their colleagues murdered. (Including the upstanding ones who are doing their best)
If anyone has had issues at the hands of civil service functioning as inefficient #SocialMonopolies and is interested in sharing the knowledge from their experience to help push for progress...
Or help test an experimental format to encourage fast informal apologies from rogue civil service teams or individuals...
(adding competition to the regulators as a means to help improve fairness, efficiencies & reduce the destructive unnecessary contests)
Please get in touch.
The above are very serious challenges for our society.
Legal System
See Post office scandal and the damage done to lives. Total loss of faith in the Justice system.
It's one of the UK's worst miscarriages or justice
Post Office scandal: Why were postmasters prosecuted?